Dataset statistics
| Number of variables | 19 |
|---|---|
| Number of observations | 1025010 |
| Missing cells | 4912237 |
| Missing cells (%) | 25.2% |
| Duplicate rows | 0 |
| Duplicate rows (%) | 0.0% |
| Total size in memory | 148.6 MiB |
| Average record size in memory | 152.0 B |
Variable types
| DateTime | 1 |
|---|---|
| Categorical | 14 |
| Boolean | 2 |
| Numeric | 1 |
| Unsupported | 1 |
Sub-product has a high cardinality: 75 distinct values | High cardinality |
Issue has a high cardinality: 166 distinct values | High cardinality |
Sub-issue has a high cardinality: 218 distinct values | High cardinality |
Consumer Complaint has a high cardinality: 268391 distinct values | High cardinality |
Company has a high cardinality: 4780 distinct values | High cardinality |
State has a high cardinality: 63 distinct values | High cardinality |
ZIP code has a high cardinality: 28944 distinct values | High cardinality |
Date Sent to Company has a high cardinality: 2292 distinct values | High cardinality |
Product is highly overall correlated with Sub-product | High correlation |
Sub-product is highly overall correlated with Product | High correlation |
Consumer consent provided? is highly overall correlated with Submitted via | High correlation |
Submitted via is highly overall correlated with Consumer consent provided? | High correlation |
Company Public Response is highly imbalanced (50.1%) | Imbalance |
Company Response to Consumer is highly imbalanced (58.9%) | Imbalance |
Timely response? is highly imbalanced (82.0%) | Imbalance |
Sub-product has 235170 (22.9%) missing values | Missing |
Sub-issue has 496157 (48.4%) missing values | Missing |
Consumer Complaint has 747196 (72.9%) missing values | Missing |
Company Public Response has 706646 (68.9%) missing values | Missing |
State has 12360 (1.2%) missing values | Missing |
ZIP code has 16718 (1.6%) missing values | Missing |
Tags has 883422 (86.2%) missing values | Missing |
Consumer consent provided? has 533099 (52.0%) missing values | Missing |
Consumer disputed? has 256456 (25.0%) missing values | Missing |
Unnamed: 18 has 1025010 (100.0%) missing values | Missing |
Complaint ID has unique values | Unique |
Unnamed: 18 is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
Reproduction
| Analysis started | 2023-02-01 03:14:53.867795 |
|---|---|
| Analysis finished | 2023-02-01 03:19:19.729165 |
| Duration | 4 minutes and 25.86 seconds |
| Software version | pandas-profiling v0.0.dev0 |
| Download configuration | config.json |
Date received
Date
| Distinct | 2343 |
|---|---|
| Distinct (%) | 0.2% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 7.8 MiB |
| Minimum | 2011-12-01 00:00:00 |
|---|---|
| Maximum | 2018-05-01 00:00:00 |
Product
Categorical
| Distinct | 18 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 7.8 MiB |
| Mortgage | |
|---|---|
| Debt collection | |
| Credit reporting | |
| Credit reporting, credit repair services, or other personal consumer reports | |
| Credit card | |
| Other values (13) |
Length
| Max length | 76 |
|---|---|
| Median length | 41 |
| Mean length | 20.937055 |
| Min length | 8 |
Characters and Unicode
| Total characters | 21460691 |
|---|---|
| Distinct characters | 32 |
| Distinct categories | 4 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Mortgage |
|---|---|
| 2nd row | Credit reporting |
| 3rd row | Consumer Loan |
| 4th row | Credit card |
| 5th row | Debt collection |
Common Values
| Value | Count | Frequency (%) |
| Mortgage | 254165 | |
| Debt collection | 196212 | |
| Credit reporting | 140433 | |
| Credit reporting, credit repair services, or other personal consumer reports | 110756 | |
| Credit card | 89191 | 8.7% |
| Bank account or service | 86206 | 8.4% |
| Student loan | 42969 | 4.2% |
| Consumer Loan | 31606 | 3.1% |
| Credit card or prepaid card | 22913 | 2.2% |
| Checking or savings account | 18982 | 1.9% |
| Other values (8) | 31577 | 3.1% |
Length
| Value | Count | Frequency (%) |
| credit | 474049 | |
| or | 254637 | 8.4% |
| mortgage | 254165 | 8.4% |
| reporting | 251189 | 8.3% |
| debt | 196212 | 6.5% |
| collection | 196212 | 6.5% |
| consumer | 142362 | 4.7% |
| card | 138836 | 4.6% |
| personal | 115123 | 3.8% |
| other | 111816 | 3.7% |
| Other values (21) | 889493 |
Most occurring characters
| Value | Count | Frequency (%) |
| r | 2706616 | |
| e | 2519682 | |
| 1999084 | 9.3% | |
| o | 1852374 | 8.6% |
| t | 1811201 | 8.4% |
| i | 1318627 | 6.1% |
| c | 1204231 | 5.6% |
| n | 1112049 | 5.2% |
| a | 999354 | 4.7% |
| g | 797483 | 3.7% |
| Other values (22) | 5139990 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 18163175 | |
| Space Separator | 1999084 | 9.3% |
| Uppercase Letter | 1056616 | 4.9% |
| Other Punctuation | 241816 | 1.1% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| r | 2706616 | |
| e | 2519682 | |
| o | 1852374 | |
| t | 1811201 | |
| i | 1318627 | |
| c | 1204231 | 6.6% |
| n | 1112049 | 6.1% |
| a | 999354 | 5.5% |
| g | 797483 | 4.4% |
| s | 742889 | 4.1% |
| Other values (11) | 3098669 |
Uppercase Letter
| Value | Count | Frequency (%) |
| C | 413881 | |
| M | 265304 | |
| D | 196212 | |
| B | 86206 | 8.2% |
| S | 42969 | 4.1% |
| L | 31606 | 3.0% |
| P | 13732 | 1.3% |
| V | 5646 | 0.5% |
| O | 1060 | 0.1% |
Space Separator
| Value | Count | Frequency (%) |
| 1999084 |
Other Punctuation
| Value | Count | Frequency (%) |
| , | 241816 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 19219791 | |
| Common | 2240900 | 10.4% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| r | 2706616 | |
| e | 2519682 | |
| o | 1852374 | |
| t | 1811201 | |
| i | 1318627 | 6.9% |
| c | 1204231 | 6.3% |
| n | 1112049 | 5.8% |
| a | 999354 | 5.2% |
| g | 797483 | 4.1% |
| s | 742889 | 3.9% |
| Other values (20) | 4155285 |
Common
| Value | Count | Frequency (%) |
| 1999084 | ||
| , | 241816 | 10.8% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 21460691 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| r | 2706616 | |
| e | 2519682 | |
| 1999084 | 9.3% | |
| o | 1852374 | 8.6% |
| t | 1811201 | 8.4% |
| i | 1318627 | 6.1% |
| c | 1204231 | 5.6% |
| n | 1112049 | 5.2% |
| a | 999354 | 4.7% |
| g | 797483 | 3.7% |
| Other values (22) | 5139990 |
Sub-product
Categorical
HIGH CARDINALITY  HIGH CORRELATION  MISSING 
| Distinct | 75 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 235170 |
| Missing (%) | 22.9% |
| Memory size | 7.8 MiB |
| Credit reporting | |
|---|---|
| Other mortgage | |
| Checking account | |
| Conventional fixed mortgage | |
| Other (i.e. phone, health club, etc.) | |
| Other values (70) |
Length
| Max length | 42 |
|---|---|
| Median length | 35 |
| Mean length | 19.676088 |
| Min length | 4 |
Characters and Unicode
| Total characters | 15540961 |
|---|---|
| Distinct characters | 53 |
| Distinct categories | 8 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 2 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Other mortgage |
|---|---|
| 2nd row | Vehicle loan |
| 3rd row | Credit card |
| 4th row | Conventional adjustable mortgage (ARM) |
| 5th row | Medical |
Common Values
| Value | Count | Frequency (%) |
| Credit reporting | 108469 | |
| Other mortgage | 86636 | 8.5% |
| Checking account | 73186 | 7.1% |
| Conventional fixed mortgage | 70616 | 6.9% |
| Other (i.e. phone, health club, etc.) | 44561 | 4.3% |
| I do not know | 39828 | 3.9% |
| Credit card | 28700 | 2.8% |
| FHA mortgage | 28255 | 2.8% |
| Conventional adjustable mortgage (ARM) | 25381 | 2.5% |
| Non-federal student loan | 25166 | 2.5% |
| Other values (65) | 259042 | |
| (Missing) | 235170 |
Length
| Value | Count | Frequency (%) |
| mortgage | 246831 | 11.0% |
| credit | 184812 | 8.3% |
| other | 175929 | 7.9% |
| conventional | 110860 | 4.9% |
| reporting | 108469 | 4.8% |
| loan | 108236 | 4.8% |
| card | 81962 | 3.7% |
| account | 80304 | 3.6% |
| checking | 73186 | 3.3% |
| fixed | 70616 | 3.2% |
| Other values (93) | 998426 |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 1721330 | 11.1% |
| 1449791 | 9.3% | |
| t | 1321353 | 8.5% |
| r | 1160037 | 7.5% |
| o | 1127744 | 7.3% |
| n | 1048287 | 6.7% |
| a | 938073 | 6.0% |
| i | 772549 | 5.0% |
| g | 721499 | 4.6% |
| d | 606042 | 3.9% |
| Other values (43) | 4674256 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 12691192 | |
| Space Separator | 1449791 | 9.3% |
| Uppercase Letter | 955332 | 6.1% |
| Other Punctuation | 240956 | 1.6% |
| Close Punctuation | 79949 | 0.5% |
| Open Punctuation | 79949 | 0.5% |
| Dash Punctuation | 43616 | 0.3% |
| Final Punctuation | 176 | < 0.1% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| e | 1721330 | |
| t | 1321353 | |
| r | 1160037 | |
| o | 1127744 | |
| n | 1048287 | 8.3% |
| a | 938073 | 7.4% |
| i | 772549 | 6.1% |
| g | 721499 | 5.7% |
| d | 606042 | 4.8% |
| c | 587627 | 4.6% |
| Other values (15) | 2686651 |
Uppercase Letter
| Value | Count | Frequency (%) |
| C | 341840 | |
| O | 177780 | |
| A | 65283 | 6.8% |
| M | 62870 | 6.6% |
| I | 54157 | 5.7% |
| F | 48432 | 5.1% |
| H | 43582 | 4.6% |
| V | 28498 | 3.0% |
| R | 27996 | 2.9% |
| N | 25166 | 2.6% |
| Other values (9) | 79728 | 8.3% |
Other Punctuation
| Value | Count | Frequency (%) |
| . | 133683 | |
| , | 89122 | |
| / | 17925 | 7.4% |
| ' | 226 | 0.1% |
Space Separator
| Value | Count | Frequency (%) |
| 1449791 |
Close Punctuation
| Value | Count | Frequency (%) |
| ) | 79949 |
Open Punctuation
| Value | Count | Frequency (%) |
| ( | 79949 |
Dash Punctuation
| Value | Count | Frequency (%) |
| - | 43616 |
Final Punctuation
| Value | Count | Frequency (%) |
| ’ | 176 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 13646524 | |
| Common | 1894437 | 12.2% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| e | 1721330 | |
| t | 1321353 | 9.7% |
| r | 1160037 | 8.5% |
| o | 1127744 | 8.3% |
| n | 1048287 | 7.7% |
| a | 938073 | 6.9% |
| i | 772549 | 5.7% |
| g | 721499 | 5.3% |
| d | 606042 | 4.4% |
| c | 587627 | 4.3% |
| Other values (34) | 3641983 |
Common
| Value | Count | Frequency (%) |
| 1449791 | ||
| . | 133683 | 7.1% |
| , | 89122 | 4.7% |
| ) | 79949 | 4.2% |
| ( | 79949 | 4.2% |
| - | 43616 | 2.3% |
| / | 17925 | 0.9% |
| ' | 226 | < 0.1% |
| ’ | 176 | < 0.1% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 15540785 | |
| Punctuation | 176 | < 0.1% |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| e | 1721330 | 11.1% |
| 1449791 | 9.3% | |
| t | 1321353 | 8.5% |
| r | 1160037 | 7.5% |
| o | 1127744 | 7.3% |
| n | 1048287 | 6.7% |
| a | 938073 | 6.0% |
| i | 772549 | 5.0% |
| g | 721499 | 4.6% |
| d | 606042 | 3.9% |
| Other values (42) | 4674080 |
Punctuation
| Value | Count | Frequency (%) |
| ’ | 176 |
Issue
Categorical
| Distinct | 166 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 7.8 MiB |
| Loan modification,collection,foreclosure | |
|---|---|
| Incorrect information on credit report | |
| Loan servicing, payments, escrow account | |
| Incorrect information on your report | 60891 |
| Cont'd attempts collect debt not owed | 60703 |
| Other values (161) |
Length
| Max length | 80 |
|---|---|
| Median length | 60 |
| Mean length | 34.483481 |
| Min length | 4 |
Characters and Unicode
| Total characters | 35345913 |
|---|---|
| Distinct characters | 49 |
| Distinct categories | 5 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 1 ? |
|---|---|
| Unique (%) | < 0.1% |
Sample
| 1st row | Loan modification,collection,foreclosure |
|---|---|
| 2nd row | Incorrect information on credit report |
| 3rd row | Managing the loan or lease |
| 4th row | Bankruptcy |
| 5th row | Communication tactics |
Common Values
| Value | Count | Frequency (%) |
| Loan modification,collection,foreclosure | 112314 | 11.0% |
| Incorrect information on credit report | 102687 | 10.0% |
| Loan servicing, payments, escrow account | 77337 | 7.5% |
| Incorrect information on your report | 60891 | 5.9% |
| Cont'd attempts collect debt not owed | 60703 | 5.9% |
| Account opening, closing, or management | 37961 | 3.7% |
| Disclosure verification of debt | 30804 | 3.0% |
| Communication tactics | 29772 | 2.9% |
| Problem with a credit reporting company's investigation into an existing problem | 24400 | 2.4% |
| Deposits and withdrawals | 22851 | 2.2% |
| Other values (156) | 465290 |
Length
| Value | Count | Frequency (%) |
| loan | 234841 | 5.1% |
| report | 192758 | 4.2% |
| credit | 192469 | 4.2% |
| or | 172008 | 3.7% |
| on | 170723 | 3.7% |
| information | 164921 | 3.6% |
| incorrect | 163618 | 3.5% |
| account | 146976 | 3.2% |
| debt | 128708 | 2.8% |
| modification,collection,foreclosure | 112314 | 2.4% |
| Other values (234) | 2950938 |
Most occurring characters
| Value | Count | Frequency (%) |
| o | 3662301 | |
| 3605264 | ||
| e | 3015794 | 8.5% |
| t | 3006506 | 8.5% |
| n | 2910718 | 8.2% |
| r | 2667822 | 7.5% |
| i | 2418176 | 6.8% |
| c | 2045811 | 5.8% |
| a | 1814316 | 5.1% |
| s | 1234995 | 3.5% |
| Other values (39) | 8964210 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 29952111 | |
| Space Separator | 3605264 | 10.2% |
| Uppercase Letter | 1094006 | 3.1% |
| Other Punctuation | 694415 | 2.0% |
| Dash Punctuation | 117 | < 0.1% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| o | 3662301 | |
| e | 3015794 | |
| t | 3006506 | |
| n | 2910718 | |
| r | 2667822 | |
| i | 2418176 | 8.1% |
| c | 2045811 | 6.8% |
| a | 1814316 | 6.1% |
| s | 1234995 | 4.1% |
| l | 1059530 | 3.5% |
| Other values (15) | 6116142 |
Uppercase Letter
| Value | Count | Frequency (%) |
| I | 212528 | |
| L | 193639 | |
| C | 172721 | |
| A | 96692 | |
| D | 83945 | 7.7% |
| P | 71272 | 6.5% |
| M | 47425 | 4.3% |
| T | 41029 | 3.8% |
| F | 32951 | 3.0% |
| U | 29227 | 2.7% |
| Other values (8) | 112577 |
Other Punctuation
| Value | Count | Frequency (%) |
| , | 508033 | |
| ' | 117686 | 16.9% |
| / | 67371 | 9.7% |
| . | 1325 | 0.2% |
Space Separator
| Value | Count | Frequency (%) |
| 3605264 |
Dash Punctuation
| Value | Count | Frequency (%) |
| - | 117 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 31046117 | |
| Common | 4299796 | 12.2% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| o | 3662301 | |
| e | 3015794 | |
| t | 3006506 | |
| n | 2910718 | |
| r | 2667822 | 8.6% |
| i | 2418176 | 7.8% |
| c | 2045811 | 6.6% |
| a | 1814316 | 5.8% |
| s | 1234995 | 4.0% |
| l | 1059530 | 3.4% |
| Other values (33) | 7210148 |
Common
| Value | Count | Frequency (%) |
| 3605264 | ||
| , | 508033 | 11.8% |
| ' | 117686 | 2.7% |
| / | 67371 | 1.6% |
| . | 1325 | < 0.1% |
| - | 117 | < 0.1% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 35345913 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| o | 3662301 | |
| 3605264 | ||
| e | 3015794 | 8.5% |
| t | 3006506 | 8.5% |
| n | 2910718 | 8.2% |
| r | 2667822 | 7.5% |
| i | 2418176 | 6.8% |
| c | 2045811 | 5.8% |
| a | 1814316 | 5.1% |
| s | 1234995 | 3.5% |
| Other values (39) | 8964210 |
Sub-issue
Categorical
HIGH CARDINALITY  MISSING 
| Distinct | 218 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 496157 |
| Missing (%) | 48.4% |
| Memory size | 7.8 MiB |
| Account status | 37057 |
|---|---|
| Debt is not mine | 36741 |
| Information is not mine | 32385 |
| Not given enough info to verify debt | 21818 |
| Information belongs to someone else | 21809 |
| Other values (213) |
Length
| Max length | 85 |
|---|---|
| Median length | 68 |
| Mean length | 30.911734 |
| Min length | 11 |
Characters and Unicode
| Total characters | 16347763 |
|---|---|
| Distinct characters | 56 |
| Distinct categories | 6 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 2 ? |
|---|---|
| Unique (%) | < 0.1% |
Sample
| 1st row | Account status |
|---|---|
| 2nd row | Frequent or repeated calls |
| 3rd row | Contacted employer after asked not to |
| 4th row | Inadequate help over the phone |
| 5th row | Not given enough info to verify debt |
Common Values
| Value | Count | Frequency (%) |
| Account status | 37057 | 3.6% |
| Debt is not mine | 36741 | 3.6% |
| Information is not mine | 32385 | 3.2% |
| Not given enough info to verify debt | 21818 | 2.1% |
| Information belongs to someone else | 21809 | 2.1% |
| Debt was paid | 21537 | 2.1% |
| Frequent or repeated calls | 17677 | 1.7% |
| Their investigation did not fix an error on your report | 17195 | 1.7% |
| Account status incorrect | 13690 | 1.3% |
| Attempted to collect wrong amount | 12619 | 1.2% |
| Other values (208) | 296325 | |
| (Missing) | 496157 |
Length
| Value | Count | Frequency (%) |
| not | 144610 | 5.5% |
| debt | 123290 | 4.6% |
| information | 106117 | 4.0% |
| to | 105217 | 4.0% |
| is | 84635 | 3.2% |
| account | 81156 | 3.1% |
| mine | 69126 | 2.6% |
| report | 58382 | 2.2% |
| your | 58003 | 2.2% |
| status | 52571 | 2.0% |
| Other values (408) | 1769292 |
Most occurring characters
| Value | Count | Frequency (%) |
| 2123546 | ||
| e | 1587294 | 9.7% |
| t | 1550817 | 9.5% |
| o | 1453768 | 8.9% |
| n | 1199320 | 7.3% |
| i | 1042378 | 6.4% |
| r | 1035813 | 6.3% |
| a | 762615 | 4.7% |
| s | 677960 | 4.1% |
| c | 495737 | 3.0% |
| Other values (46) | 4418515 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 13589861 | |
| Space Separator | 2123546 | 13.0% |
| Uppercase Letter | 554809 | 3.4% |
| Other Punctuation | 71272 | 0.4% |
| Decimal Number | 6026 | < 0.1% |
| Dash Punctuation | 2249 | < 0.1% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| e | 1587294 | |
| t | 1550817 | |
| o | 1453768 | |
| n | 1199320 | 8.8% |
| i | 1042378 | 7.7% |
| r | 1035813 | 7.6% |
| a | 762615 | 5.6% |
| s | 677960 | 5.0% |
| c | 495737 | 3.6% |
| d | 488925 | 3.6% |
| Other values (16) | 3295234 |
Uppercase Letter
| Value | Count | Frequency (%) |
| D | 106139 | |
| A | 92408 | |
| I | 68410 | |
| P | 58183 | |
| C | 56827 | |
| T | 47671 | |
| R | 39615 | 7.1% |
| N | 32345 | 5.8% |
| F | 20796 | 3.7% |
| O | 8032 | 1.4% |
| Other values (11) | 24383 | 4.4% |
Decimal Number
| Value | Count | Frequency (%) |
| 3 | 1880 | |
| 0 | 1880 | |
| 8 | 1133 | |
| 9 | 1133 |
Other Punctuation
| Value | Count | Frequency (%) |
| ' | 48858 | |
| / | 17826 | 25.0% |
| , | 4588 | 6.4% |
Space Separator
| Value | Count | Frequency (%) |
| 2123546 |
Dash Punctuation
| Value | Count | Frequency (%) |
| - | 2249 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 14144670 | |
| Common | 2203093 | 13.5% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| e | 1587294 | |
| t | 1550817 | |
| o | 1453768 | 10.3% |
| n | 1199320 | 8.5% |
| i | 1042378 | 7.4% |
| r | 1035813 | 7.3% |
| a | 762615 | 5.4% |
| s | 677960 | 4.8% |
| c | 495737 | 3.5% |
| d | 488925 | 3.5% |
| Other values (37) | 3850043 |
Common
| Value | Count | Frequency (%) |
| 2123546 | ||
| ' | 48858 | 2.2% |
| / | 17826 | 0.8% |
| , | 4588 | 0.2% |
| - | 2249 | 0.1% |
| 3 | 1880 | 0.1% |
| 0 | 1880 | 0.1% |
| 8 | 1133 | 0.1% |
| 9 | 1133 | 0.1% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 16347763 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 2123546 | ||
| e | 1587294 | 9.7% |
| t | 1550817 | 9.5% |
| o | 1453768 | 8.9% |
| n | 1199320 | 7.3% |
| i | 1042378 | 6.4% |
| r | 1035813 | 6.3% |
| a | 762615 | 4.7% |
| s | 677960 | 4.1% |
| c | 495737 | 3.0% |
| Other values (46) | 4418515 |
Consumer Complaint
Categorical
HIGH CARDINALITY  MISSING 
| Distinct | 268391 |
|---|---|
| Distinct (%) | 96.6% |
| Missing | 747196 |
| Missing (%) | 72.9% |
| Memory size | 7.8 MiB |
| There are many mistakes appear in my report without my understanding. | 495 |
|---|---|
| Equifax mishandled my information which has led to a breach that puts myself and millions of others at potential risk. I am extremely disappointed with how equifax has handled reporting this breach. Very little was done to notify the public for nearly a month after the breach was detected. I received no email, letter, or phone call and instead had to discover it via social media. | 118 |
| I am filing this complaint because Experian has ignored my request to provide me with the documents that their company has on file that was used to verify the accounts I disputed. Being that they have gone past the 30 day mark and can not verify these accounts, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you. | 103 |
| I am filing this complaint because TransUnion has ignored my request to provide me with the documents that their company has on file that was used to verify the accounts I disputed. Being that they have gone past the 30 day mark and can not verify these accounts, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you. | 50 |
| This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY! | 49 |
| Other values (268386) |
Length
| Max length | 31423 |
|---|---|
| Median length | 7540 |
| Mean length | 1071.1507 |
| Min length | 5 |
Characters and Unicode
| Total characters | 297580670 |
|---|---|
| Distinct characters | 112 |
| Distinct categories | 16 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 3 ? |
Unique
| Unique | 262683 ? |
|---|---|
| Unique (%) | 94.6% |
Sample
| 1st row | I have outdated information on my credit report that I have previously disputed that has yet to be removed this information is more then seven years old and does not meet credit reporting requirements |
|---|---|
| 2nd row | I purchased a new car on XXXX XXXX. The car dealer called Citizens Bank to get a 10 day payoff on my loan, good till XXXX XXXX. The dealer sent the check the next day. When I balanced my checkbook on XXXX XXXX. I noticed that Citizens bank had taken the automatic payment out of my checking account at XXXX XXXX XXXX Bank. I called Citizens and they stated that they did not close the loan until XXXX XXXX. ( stating that they did not receive the check until XXXX. XXXX. ). I told them that I did not believe that the check took that long to arrive. XXXX told me a check was issued to me for the amount overpaid, they deducted additional interest. Today ( XXXX XXXX, ) I called Citizens Bank again and talked to a supervisor named XXXX, because on XXXX XXXX. I received a letter that the loan had been paid in full ( dated XXXX, XXXX ) but no refund check was included. XXXX stated that they hold any over payment for 10 business days after the loan was satisfied and that my check would be mailed out on Wed. the XX/XX/XXXX.. I questioned her about the delay in posting the dealer payment and she first stated that sometimes it takes 3 or 4 business days to post, then she said they did not receive the check till XXXX XXXX I again told her that I did not believe this and asked where is my money. She then stated that they hold the over payment for 10 business days. I asked her why, and she simply said that is their policy. I asked her if I would receive interest on my money and she stated no. I believe that Citizens bank is deliberately delaying the posting of payment and the return of consumer 's money to make additional interest for the bank. If this is not illegal it should be, it does hurt the consumer and is not ethical. My amount of money lost is minimal but if they are doing this on thousands of car loans a month, then the additional interest earned for them could be staggering. I still have another car loan from Citizens Bank and I am afraid when I trade that car in another year I will run into the same problem again. |
| 3rd row | An account on my credit report has a mistaken date. I mailed in a debt validation letter to allow XXXX to correct the information. I received a letter in the mail, stating that Experian received my correspondence and found it to be " suspicious '' and that " I did n't write it ''. Experian 's letter is worded to imply that I am incapable of writing my own letter. I was deeply offended by this implication. I called Experian to figure out why my letter was so suspicious. I spoke to a representative who was incredibly unhelpful, She did not effectively answer any questions I asked of her, and she kept ignoring what I was saying regarding the offensive letter and my dispute process. I feel the representative did what she wanted to do, and I am not satisfied. It is STILL not clear to me why I received this letter. I typed this letter, I signed this letter, and I paid to mail this letter, yet Experian willfully disregarded my lawful request. I am disgusted with this entire situation, and I would like for my dispute to be handled appropriately, and I would like for an Experian representative to contact me and give me a real explanation for this letter. |
| 4th row | This company refuses to provide me verification and validation of debt per my right under the FDCPA. I do not believe this debt is mine. |
| 5th row | This complaint is in regards to Square Two Financial. Refer to CFPB case number XXXX regarding CACH, L. L. C. Square Two Financial has utilized my entire social security number to include date of birth on the pfd document listed with this complaint. The initial complaint was with CACH, L. L. C. and not Square Two Financial. This is in breach of the following : 1. Identity Theft Assumption and Deterrence Act of XXXX 2. Privacy Act of XXXX XXXX. Social Security XXXX 4. XXXX Privacy Act-which carries a maximum XXXX fine for each calendar cap year. 5. Breach of Title XXXX, XXXX XXXX XXXX XXXX under XXXX and XXXX The solution is to have CACH, L.L.C handle this correction and not Square Two Financial. Two Square Financial submitted the XXXX XXXX XXXX with their subscriber name on the form listed on CFPB case # XXXX they are rendered liable in this matter. In addition, there is an account number associated with this Universal Data Form and they could use that account number instead of a SSN and DOB which is against XXXX XXXX XXXX This is also includes removal of the XXXX XXXX Form off of CFPB case # XXXX listed as a pdf document attached to this case number. Square Two Financial was contacted at XXXXXXXXXXXX as of XXXX/XXXX/XXXX by e-mail in regards to this matter. In addition, all of my information is not for sale and distribution via fax, fax-scanned, copied, stored in a retrieval system, recorded, transmitted digitally or electronically without my expressed written consent. This information is protected under copyright and publishing laws of XXXX XXXX and XXXX XXXX. This information is protected under the XXXX XXXX XXXX XXXX XXXX under the freedom of speech under XXXX XXXX XXXX to include the Uniform Commercial Codes XXXX and XXXX. These rights are reserved world wide. |
Common Values
| Value | Count | Frequency (%) |
| There are many mistakes appear in my report without my understanding. | 495 | < 0.1% |
| Equifax mishandled my information which has led to a breach that puts myself and millions of others at potential risk. I am extremely disappointed with how equifax has handled reporting this breach. Very little was done to notify the public for nearly a month after the breach was detected. I received no email, letter, or phone call and instead had to discover it via social media. | 118 | < 0.1% |
| I am filing this complaint because Experian has ignored my request to provide me with the documents that their company has on file that was used to verify the accounts I disputed. Being that they have gone past the 30 day mark and can not verify these accounts, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you. | 103 | < 0.1% |
| I am filing this complaint because TransUnion has ignored my request to provide me with the documents that their company has on file that was used to verify the accounts I disputed. Being that they have gone past the 30 day mark and can not verify these accounts, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you. | 50 | < 0.1% |
| This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY! | 49 | < 0.1% |
| I am filing this complaint because Equifax has ignored my request to provide me with the documents that their company has on file that was used to verify the accounts I disputed. Being that they have gone past the 30 day mark and can not verify these accounts, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you. | 45 | < 0.1% |
| Equifax mishandled my information which has led to a breach that puts myself and millions of others at potential risk. I am extremely disappointed with how equifax has handled reporting this breach. Very little was done to notify the public for nearly a month after the breach was detected. I received no email, letter, or phone call and instead had to discover it via social media. Going forward equifax should be required to monitor every account and notify victims if any fraud occurs. Credit fraud protection should be mandatory for every account, not an option for us to have deal with. This should be rectified firstly by making credit freezing free and refunding everyone who paid for it following this data breach. Requiring a police report is absurd when they clearly know if you were affected. | 36 | < 0.1% |
| Equifax mishandled my information which has led to a breach that puts myself and millions of others at potential risk. I am extremely disappointed with how Equifax has handled reporting this breach. Very little was done to notify the public for nearly a month after the breach was detected. I received no email, letter, or phone call and instead had to discover it via social media. | 34 | < 0.1% |
| This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! | 28 | < 0.1% |
| I have been a victim of Identity Theft. I have been trying to work with the Credit Reporting Agency but they are refusing to honor my valid identity theft case thus these incorrect/fraudulent items are still on my credit report and they must be removed immediately but they are do not belong to me. I have provided all of the proof to show that I was a victim of Identity Theft and that to the best of my knowledge these fraudulent accounts do not belong to me. Please take immediate action on my behalf so I can have these items removed, deleted and permanently blocked from my credit report, so that I can get back on track to a normal life. Regards | 27 | < 0.1% |
| Other values (268381) | 276829 | 27.0% |
| (Missing) | 747196 |
Length
| Value | Count | Frequency (%) |
| xxxx | 2433756 | 4.5% |
| the | 2227719 | 4.1% |
| i | 1991983 | 3.7% |
| to | 1835505 | 3.4% |
| and | 1457528 | 2.7% |
| 1108389 | 2.0% | |
| my | 1094649 | 2.0% |
| a | 1074779 | 2.0% |
| of | 878837 | 1.6% |
| that | 850846 | 1.6% |
| Other values (156071) | 39332926 |
Most occurring characters
| Value | Count | Frequency (%) |
| 54644282 | ||
| e | 26580718 | 8.9% |
| t | 21026721 | 7.1% |
| a | 18084765 | 6.1% |
| o | 15991705 | 5.4% |
| n | 15559636 | 5.2% |
| i | 13683389 | 4.6% |
| X | 12663859 | 4.3% |
| r | 12099290 | 4.1% |
| s | 11362561 | 3.8% |
| Other values (102) | 95883744 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 209363857 | |
| Space Separator | 54644385 | 18.4% |
| Uppercase Letter | 23081068 | 7.8% |
| Other Punctuation | 6168113 | 2.1% |
| Decimal Number | 2399429 | 0.8% |
| Close Punctuation | 489018 | 0.2% |
| Open Punctuation | 473867 | 0.2% |
| Control | 431214 | 0.1% |
| Currency Symbol | 271579 | 0.1% |
| Dash Punctuation | 208258 | 0.1% |
| Other values (6) | 49882 | < 0.1% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| e | 26580718 | |
| t | 21026721 | 10.0% |
| a | 18084765 | 8.6% |
| o | 15991705 | 7.6% |
| n | 15559636 | 7.4% |
| i | 13683389 | 6.5% |
| r | 12099290 | 5.8% |
| s | 11362561 | 5.4% |
| h | 9788258 | 4.7% |
| d | 9590564 | 4.6% |
| Other values (17) | 55596250 |
Uppercase Letter
| Value | Count | Frequency (%) |
| X | 12663859 | |
| I | 2447411 | 10.6% |
| T | 1022894 | 4.4% |
| A | 801679 | 3.5% |
| E | 650304 | 2.8% |
| C | 600196 | 2.6% |
| S | 561734 | 2.4% |
| O | 495524 | 2.1% |
| N | 477136 | 2.1% |
| R | 387862 | 1.7% |
| Other values (16) | 2972469 | 12.9% |
Other Punctuation
| Value | Count | Frequency (%) |
| . | 2912862 | |
| , | 1458788 | |
| / | 756218 | 12.3% |
| ' | 524720 | 8.5% |
| " | 108647 | 1.8% |
| : | 96619 | 1.6% |
| ! | 86647 | 1.4% |
| ? | 60374 | 1.0% |
| ; | 40249 | 0.7% |
| # | 38288 | 0.6% |
| Other values (8) | 84701 | 1.4% |
Decimal Number
| Value | Count | Frequency (%) |
| 0 | 1144622 | |
| 1 | 322514 | 13.4% |
| 2 | 254393 | 10.6% |
| 5 | 144685 | 6.0% |
| 3 | 137883 | 5.7% |
| 6 | 116134 | 4.8% |
| 4 | 86337 | 3.6% |
| 7 | 81768 | 3.4% |
| 8 | 55866 | 2.3% |
| 9 | 55227 | 2.3% |
Math Symbol
| Value | Count | Frequency (%) |
| > | 11571 | |
| < | 10620 | |
| + | 7860 | |
| = | 3889 | 10.8% |
| ~ | 1108 | 3.1% |
| | | 805 | 2.2% |
Control
| Value | Count | Frequency (%) |
| 427284 | ||
| 3921 | 0.9% | |
| | 7 | < 0.1% |
| | 2 | < 0.1% |
Dash Punctuation
| Value | Count | Frequency (%) |
| - | 208234 | |
| — | 15 | < 0.1% |
| – | 8 | < 0.1% |
| ‐ | 1 | < 0.1% |
Close Punctuation
| Value | Count | Frequency (%) |
| } | 252372 | |
| ) | 232186 | |
| ] | 4460 | 0.9% |
Open Punctuation
| Value | Count | Frequency (%) |
| { | 252306 | |
| ( | 217164 | |
| [ | 4397 | 0.9% |
Space Separator
| Value | Count | Frequency (%) |
| 54644282 | ||
| 103 | < 0.1% |
Modifier Symbol
| Value | Count | Frequency (%) |
| ` | 475 | |
| ^ | 15 | 3.1% |
Final Punctuation
| Value | Count | Frequency (%) |
| ’ | 171 | |
| ” | 77 |
Initial Punctuation
| Value | Count | Frequency (%) |
| “ | 77 | |
| ‘ | 1 | 1.3% |
Currency Symbol
| Value | Count | Frequency (%) |
| $ | 271579 |
Connector Punctuation
| Value | Count | Frequency (%) |
| _ | 13212 |
Other Number
| Value | Count | Frequency (%) |
| ½ | 1 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 232444925 | |
| Common | 65135745 | 21.9% |
Most frequent character per script
Common
| Value | Count | Frequency (%) |
| 54644282 | ||
| . | 2912862 | 4.5% |
| , | 1458788 | 2.2% |
| 0 | 1144622 | 1.8% |
| / | 756218 | 1.2% |
| ' | 524720 | 0.8% |
| 427284 | 0.7% | |
| 1 | 322514 | 0.5% |
| $ | 271579 | 0.4% |
| 2 | 254393 | 0.4% |
| Other values (49) | 2418483 | 3.7% |
Latin
| Value | Count | Frequency (%) |
| e | 26580718 | 11.4% |
| t | 21026721 | 9.0% |
| a | 18084765 | 7.8% |
| o | 15991705 | 6.9% |
| n | 15559636 | 6.7% |
| i | 13683389 | 5.9% |
| X | 12663859 | 5.4% |
| r | 12099290 | 5.2% |
| s | 11362561 | 4.9% |
| h | 9788258 | 4.2% |
| Other values (43) | 75604023 |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 297580134 | |
| Punctuation | 427 | < 0.1% |
| None | 109 | < 0.1% |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 54644282 | ||
| e | 26580718 | 8.9% |
| t | 21026721 | 7.1% |
| a | 18084765 | 6.1% |
| o | 15991705 | 5.4% |
| n | 15559636 | 5.2% |
| i | 13683389 | 4.6% |
| X | 12663859 | 4.3% |
| r | 12099290 | 4.1% |
| s | 11362561 | 3.8% |
| Other values (88) | 95883208 |
Punctuation
| Value | Count | Frequency (%) |
| ’ | 171 | |
| ” | 77 | |
| “ | 77 | |
| • | 70 | |
| — | 15 | 3.5% |
| – | 8 | 1.9% |
| … | 7 | 1.6% |
| ‐ | 1 | 0.2% |
| ‘ | 1 | 0.2% |
None
| Value | Count | Frequency (%) |
| 103 | ||
| § | 2 | 1.8% |
| | 2 | 1.8% |
| é | 1 | 0.9% |
| ½ | 1 | 0.9% |
Company Public Response
Categorical
IMBALANCE  MISSING 
| Distinct | 10 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 706646 |
| Missing (%) | 68.9% |
| Memory size | 7.8 MiB |
| Company has responded to the consumer and the CFPB and chooses not to provide a public response | |
|---|---|
| Company chooses not to provide a public response | |
| Company believes it acted appropriately as authorized by contract or law | |
| Company believes the complaint is the result of a misunderstanding | 4571 |
| Company disputes the facts presented in the complaint | 4180 |
| Other values (5) | 10243 |
Length
| Max length | 119 |
|---|---|
| Median length | 95 |
| Mean length | 82.503383 |
| Min length | 48 |
Characters and Unicode
| Total characters | 26266107 |
|---|---|
| Distinct characters | 28 |
| Distinct categories | 4 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
|---|---|
| 2nd row | Company believes it acted appropriately as authorized by contract or law |
| 3rd row | Company chooses not to provide a public response |
| 4th row | Company believes it acted appropriately as authorized by contract or law |
| 5th row | Company believes it acted appropriately as authorized by contract or law |
Common Values
| Value | Count | Frequency (%) |
| Company has responded to the consumer and the CFPB and chooses not to provide a public response | 198774 | 19.4% |
| Company chooses not to provide a public response | 52473 | 5.1% |
| Company believes it acted appropriately as authorized by contract or law | 48123 | 4.7% |
| Company believes the complaint is the result of a misunderstanding | 4571 | 0.4% |
| Company disputes the facts presented in the complaint | 4180 | 0.4% |
| Company believes complaint caused principally by actions of third party outside the control or direction of the company | 3359 | 0.3% |
| Company believes complaint is the result of an isolated error | 3044 | 0.3% |
| Company can't verify or dispute the facts in the complaint | 1928 | 0.2% |
| Company believes complaint represents an opportunity for improvement to better serve consumers | 1859 | 0.2% |
| Company believes complaint relates to a discontinued policy or procedure | 53 | < 0.1% |
| (Missing) | 706646 |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| to | 451933 | 10.0% |
| the | 428668 | 9.4% |
| and | 397548 | 8.8% |
| company | 321723 | 7.1% |
| a | 255871 | 5.6% |
| provide | 251247 | 5.5% |
| response | 251247 | 5.5% |
| public | 251247 | 5.5% |
| not | 251247 | 5.5% |
| chooses | 251247 | 5.5% |
| Other values (48) | 1428487 |
Most occurring characters
| Value | Count | Frequency (%) |
| 4222101 | ||
| o | 2690935 | |
| e | 2425156 | 9.2% |
| s | 1777912 | 6.8% |
| n | 1738240 | 6.6% |
| a | 1563814 | 6.0% |
| t | 1504548 | 5.7% |
| p | 1465508 | 5.6% |
| r | 1205249 | 4.6% |
| d | 1178658 | 4.5% |
| Other values (18) | 6493986 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 20928618 | |
| Space Separator | 4222101 | 16.1% |
| Uppercase Letter | 1113460 | 4.2% |
| Other Punctuation | 1928 | < 0.1% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| o | 2690935 | |
| e | 2425156 | |
| s | 1777912 | 8.5% |
| n | 1738240 | 8.3% |
| a | 1563814 | 7.5% |
| t | 1504548 | 7.2% |
| p | 1465508 | 7.0% |
| r | 1205249 | 5.8% |
| d | 1178658 | 5.6% |
| h | 930171 | 4.4% |
| Other values (12) | 4448427 |
Uppercase Letter
| Value | Count | Frequency (%) |
| C | 517138 | |
| F | 198774 | 17.9% |
| P | 198774 | 17.9% |
| B | 198774 | 17.9% |
Space Separator
| Value | Count | Frequency (%) |
| 4222101 |
Other Punctuation
| Value | Count | Frequency (%) |
| ' | 1928 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 22042078 | |
| Common | 4224029 | 16.1% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| o | 2690935 | |
| e | 2425156 | |
| s | 1777912 | 8.1% |
| n | 1738240 | 7.9% |
| a | 1563814 | 7.1% |
| t | 1504548 | 6.8% |
| p | 1465508 | 6.6% |
| r | 1205249 | 5.5% |
| d | 1178658 | 5.3% |
| h | 930171 | 4.2% |
| Other values (16) | 5561887 |
Common
| Value | Count | Frequency (%) |
| 4222101 | ||
| ' | 1928 | < 0.1% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 26266107 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 4222101 | ||
| o | 2690935 | |
| e | 2425156 | 9.2% |
| s | 1777912 | 6.8% |
| n | 1738240 | 6.6% |
| a | 1563814 | 6.0% |
| t | 1504548 | 5.7% |
| p | 1465508 | 5.6% |
| r | 1205249 | 4.6% |
| d | 1178658 | 4.5% |
| Other values (18) | 6493986 |
Company
Categorical
| Distinct | 4780 |
|---|---|
| Distinct (%) | 0.5% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 7.8 MiB |
| EQUIFAX, INC. | |
|---|---|
| BANK OF AMERICA, NATIONAL ASSOCIATION | |
| Experian Information Solutions Inc. | |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | 66269 |
| WELLS FARGO & COMPANY | 62345 |
| Other values (4775) |
Length
| Max length | 88 |
|---|---|
| Median length | 57 |
| Mean length | 25.077836 |
| Min length | 3 |
Characters and Unicode
| Total characters | 25705033 |
|---|---|
| Distinct characters | 77 |
| Distinct categories | 10 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 3 ? |
Unique
| Unique | 1031 ? |
|---|---|
| Unique (%) | 0.1% |
Sample
| 1st row | M&T BANK CORPORATION |
|---|---|
| 2nd row | TRANSUNION INTERMEDIATE HOLDINGS, INC. |
| 3rd row | CITIZENS FINANCIAL GROUP, INC. |
| 4th row | AMERICAN EXPRESS COMPANY |
| 5th row | CITIBANK, N.A. |
Common Values
| Value | Count | Frequency (%) |
| EQUIFAX, INC. | 83659 | 8.2% |
| BANK OF AMERICA, NATIONAL ASSOCIATION | 74423 | 7.3% |
| Experian Information Solutions Inc. | 72858 | 7.1% |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | 66269 | 6.5% |
| WELLS FARGO & COMPANY | 62345 | 6.1% |
| JPMORGAN CHASE & CO. | 51338 | 5.0% |
| CITIBANK, N.A. | 41763 | 4.1% |
| CAPITAL ONE FINANCIAL CORPORATION | 26983 | 2.6% |
| OCWEN LOAN SERVICING LLC | 26308 | 2.6% |
| Navient Solutions, LLC. | 24376 | 2.4% |
| Other values (4770) | 494688 |
Length
| Value | Count | Frequency (%) |
| inc | 392210 | 11.0% |
| bank | 131787 | 3.7% |
| 128482 | 3.6% | |
| llc | 128200 | 3.6% |
| solutions | 107411 | 3.0% |
| financial | 101043 | 2.8% |
| national | 95469 | 2.7% |
| holdings | 91191 | 2.6% |
| company | 91003 | 2.6% |
| association | 88801 | 2.5% |
| Other values (4017) | 2200936 |
Most occurring characters
| Value | Count | Frequency (%) |
| 2531353 | 9.8% | |
| A | 1891681 | 7.4% |
| N | 1886440 | 7.3% |
| I | 1800601 | 7.0% |
| C | 1328945 | 5.2% |
| O | 1316306 | 5.1% |
| E | 1019032 | 4.0% |
| S | 985741 | 3.8% |
| R | 856843 | 3.3% |
| L | 852789 | 3.3% |
| Other values (67) | 11235302 |
Most occurring categories
| Value | Count | Frequency (%) |
| Uppercase Letter | 16170299 | |
| Lowercase Letter | 5736963 | 22.3% |
| Space Separator | 2531563 | 9.8% |
| Other Punctuation | 1252448 | 4.9% |
| Open Punctuation | 4301 | < 0.1% |
| Close Punctuation | 4301 | < 0.1% |
| Dash Punctuation | 2943 | < 0.1% |
| Decimal Number | 2073 | < 0.1% |
| Final Punctuation | 140 | < 0.1% |
| Math Symbol | 2 | < 0.1% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| n | 796911 | |
| i | 604823 | |
| o | 587642 | |
| e | 539319 | |
| a | 469035 | |
| t | 441127 | |
| r | 399434 | |
| c | 335548 | 5.8% |
| s | 304917 | 5.3% |
| l | 271200 | 4.7% |
| Other values (17) | 987007 |
Uppercase Letter
| Value | Count | Frequency (%) |
| A | 1891681 | |
| N | 1886440 | |
| I | 1800601 | |
| C | 1328945 | 8.2% |
| O | 1316306 | 8.1% |
| E | 1019032 | 6.3% |
| S | 985741 | 6.1% |
| R | 856843 | 5.3% |
| L | 852789 | 5.3% |
| T | 797806 | 4.9% |
| Other values (16) | 3434115 |
Decimal Number
| Value | Count | Frequency (%) |
| 2 | 702 | |
| 1 | 695 | |
| 8 | 162 | 7.8% |
| 3 | 149 | 7.2% |
| 4 | 111 | 5.4% |
| 0 | 101 | 4.9% |
| 6 | 95 | 4.6% |
| 9 | 56 | 2.7% |
| 5 | 2 | 0.1% |
Other Punctuation
| Value | Count | Frequency (%) |
| . | 624217 | |
| , | 484024 | |
| & | 136032 | 10.9% |
| / | 6500 | 0.5% |
| ' | 1378 | 0.1% |
| * | 191 | < 0.1% |
| " | 106 | < 0.1% |
Space Separator
| Value | Count | Frequency (%) |
| 2531353 | ||
| 210 | < 0.1% |
Dash Punctuation
| Value | Count | Frequency (%) |
| - | 2895 | |
| — | 48 | 1.6% |
Open Punctuation
| Value | Count | Frequency (%) |
| ( | 4301 |
Close Punctuation
| Value | Count | Frequency (%) |
| ) | 4301 |
Final Punctuation
| Value | Count | Frequency (%) |
| ’ | 140 |
Math Symbol
| Value | Count | Frequency (%) |
| + | 2 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 21907262 | |
| Common | 3797771 | 14.8% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| A | 1891681 | 8.6% |
| N | 1886440 | 8.6% |
| I | 1800601 | 8.2% |
| C | 1328945 | 6.1% |
| O | 1316306 | 6.0% |
| E | 1019032 | 4.7% |
| S | 985741 | 4.5% |
| R | 856843 | 3.9% |
| L | 852789 | 3.9% |
| T | 797806 | 3.6% |
| Other values (43) | 9171078 |
Common
| Value | Count | Frequency (%) |
| 2531353 | ||
| . | 624217 | 16.4% |
| , | 484024 | 12.7% |
| & | 136032 | 3.6% |
| / | 6500 | 0.2% |
| ( | 4301 | 0.1% |
| ) | 4301 | 0.1% |
| - | 2895 | 0.1% |
| ' | 1378 | < 0.1% |
| 2 | 702 | < 0.1% |
| Other values (14) | 2068 | 0.1% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 25704378 | |
| None | 467 | < 0.1% |
| Punctuation | 188 | < 0.1% |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 2531353 | 9.8% | |
| A | 1891681 | 7.4% |
| N | 1886440 | 7.3% |
| I | 1800601 | 7.0% |
| C | 1328945 | 5.2% |
| O | 1316306 | 5.1% |
| E | 1019032 | 4.0% |
| S | 985741 | 3.8% |
| R | 856843 | 3.3% |
| L | 852789 | 3.3% |
| Other values (63) | 11234647 |
None
| Value | Count | Frequency (%) |
| à | 257 | |
| 210 |
Punctuation
| Value | Count | Frequency (%) |
| ’ | 140 | |
| — | 48 | 25.5% |
State
Categorical
HIGH CARDINALITY  MISSING 
| Distinct | 63 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 12360 |
| Missing (%) | 1.2% |
| Memory size | 7.8 MiB |
| CA | |
|---|---|
| FL | |
| TX | |
| NY | |
| GA | 51672 |
| Other values (58) |
Length
| Max length | 36 |
|---|---|
| Median length | 2 |
| Mean length | 2.0002015 |
| Min length | 2 |
Characters and Unicode
| Total characters | 2025504 |
|---|---|
| Distinct characters | 25 |
| Distinct categories | 2 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | MI |
|---|---|
| 2nd row | AL |
| 3rd row | PA |
| 4th row | ID |
| 5th row | VA |
Common Values
| Value | Count | Frequency (%) |
| CA | 143662 | 14.0% |
| FL | 98007 | 9.6% |
| TX | 83248 | 8.1% |
| NY | 68892 | 6.7% |
| GA | 51672 | 5.0% |
| NJ | 39349 | 3.8% |
| IL | 39129 | 3.8% |
| PA | 35499 | 3.5% |
| VA | 31187 | 3.0% |
| OH | 30945 | 3.0% |
| Other values (53) | 391060 |
Length
| Value | Count | Frequency (%) |
| ca | 143662 | 14.2% |
| fl | 98007 | 9.7% |
| tx | 83248 | 8.2% |
| ny | 68892 | 6.8% |
| ga | 51672 | 5.1% |
| nj | 39349 | 3.9% |
| il | 39129 | 3.9% |
| pa | 35499 | 3.5% |
| va | 31187 | 3.1% |
| oh | 30945 | 3.1% |
| Other values (57) | 391084 |
Most occurring characters
| Value | Count | Frequency (%) |
| A | 357714 | |
| C | 223321 | |
| N | 203990 | |
| L | 160218 | 7.9% |
| T | 120577 | 6.0% |
| M | 114714 | 5.7% |
| I | 100484 | 5.0% |
| F | 98061 | 4.8% |
| X | 83248 | 4.1% |
| O | 79728 | 3.9% |
| Other values (15) | 483449 |
Most occurring categories
| Value | Count | Frequency (%) |
| Uppercase Letter | 2025480 | |
| Space Separator | 24 | < 0.1% |
Most frequent character per category
Uppercase Letter
| Value | Count | Frequency (%) |
| A | 357714 | |
| C | 223321 | |
| N | 203990 | |
| L | 160218 | 7.9% |
| T | 120577 | 6.0% |
| M | 114714 | 5.7% |
| I | 100484 | 5.0% |
| F | 98061 | 4.8% |
| X | 83248 | 4.1% |
| O | 79728 | 3.9% |
| Other values (14) | 483425 |
Space Separator
| Value | Count | Frequency (%) |
| 24 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 2025480 | |
| Common | 24 | < 0.1% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| A | 357714 | |
| C | 223321 | |
| N | 203990 | |
| L | 160218 | 7.9% |
| T | 120577 | 6.0% |
| M | 114714 | 5.7% |
| I | 100484 | 5.0% |
| F | 98061 | 4.8% |
| X | 83248 | 4.1% |
| O | 79728 | 3.9% |
| Other values (14) | 483425 |
Common
| Value | Count | Frequency (%) |
| 24 |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 2025504 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| A | 357714 | |
| C | 223321 | |
| N | 203990 | |
| L | 160218 | 7.9% |
| T | 120577 | 6.0% |
| M | 114714 | 5.7% |
| I | 100484 | 5.0% |
| F | 98061 | 4.8% |
| X | 83248 | 4.1% |
| O | 79728 | 3.9% |
| Other values (15) | 483449 |
ZIP code
Categorical
HIGH CARDINALITY  MISSING 
| Distinct | 28944 |
|---|---|
| Distinct (%) | 2.9% |
| Missing | 16718 |
| Missing (%) | 1.6% |
| Memory size | 7.8 MiB |
| 300XX | 5475 |
|---|---|
| 770XX | 4438 |
| 750XX | 3691 |
| 606XX | 3486 |
| 331XX | 3322 |
| Other values (28939) |
Length
| Max length | 6 |
|---|---|
| Median length | 5 |
| Mean length | 4.936206 |
| Min length | 1 |
Characters and Unicode
| Total characters | 4977137 |
|---|---|
| Distinct characters | 26 |
| Distinct categories | 10 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 6286 ? |
|---|---|
| Unique (%) | 0.6% |
Sample
| 1st row | 48382 |
|---|---|
| 2nd row | 352XX |
| 3rd row | 177XX |
| 4th row | 83854 |
| 5th row | 23233 |
Common Values
| Value | Count | Frequency (%) |
| 300XX | 5475 | 0.5% |
| 770XX | 4438 | 0.4% |
| 750XX | 3691 | 0.4% |
| 606XX | 3486 | 0.3% |
| 331XX | 3322 | 0.3% |
| 330XX | 3289 | 0.3% |
| 900XX | 3048 | 0.3% |
| 303XX | 2888 | 0.3% |
| 945XX | 2856 | 0.3% |
| 334XX | 2797 | 0.3% |
| Other values (28934) | 973002 | |
| (Missing) | 16718 | 1.6% |
Length
| Value | Count | Frequency (%) |
| 300xx | 5475 | 0.5% |
| 770xx | 4438 | 0.4% |
| 750xx | 3691 | 0.4% |
| 606xx | 3486 | 0.3% |
| 331xx | 3322 | 0.3% |
| 330xx | 3289 | 0.3% |
| 900xx | 3048 | 0.3% |
| 303xx | 2888 | 0.3% |
| 945xx | 2856 | 0.3% |
| 334xx | 2797 | 0.3% |
| Other values (28922) | 973003 |
Most occurring characters
| Value | Count | Frequency (%) |
| 0 | 627856 | |
| X | 588472 | |
| 3 | 547204 | |
| 1 | 541416 | |
| 2 | 518223 | |
| 7 | 400327 | |
| 4 | 387040 | |
| 9 | 368541 | |
| 5 | 342471 | |
| 8 | 329250 | |
| Other values (16) | 326337 |
Most occurring categories
| Value | Count | Frequency (%) |
| Decimal Number | 4388570 | |
| Uppercase Letter | 588473 | 11.8% |
| Dash Punctuation | 56 | < 0.1% |
| Open Punctuation | 16 | < 0.1% |
| Other Punctuation | 9 | < 0.1% |
| Modifier Symbol | 4 | < 0.1% |
| Math Symbol | 3 | < 0.1% |
| Currency Symbol | 3 | < 0.1% |
| Lowercase Letter | 2 | < 0.1% |
| Space Separator | 1 | < 0.1% |
Most frequent character per category
Decimal Number
| Value | Count | Frequency (%) |
| 0 | 627856 | |
| 3 | 547204 | |
| 1 | 541416 | |
| 2 | 518223 | |
| 7 | 400327 | |
| 4 | 387040 | |
| 9 | 368541 | |
| 5 | 342471 | |
| 8 | 329250 | |
| 6 | 326242 |
Other Punctuation
| Value | Count | Frequency (%) |
| * | 4 | |
| . | 2 | |
| / | 1 | 11.1% |
| " | 1 | 11.1% |
| ! | 1 | 11.1% |
Uppercase Letter
| Value | Count | Frequency (%) |
| X | 588472 | |
| M | 1 | < 0.1% |
Open Punctuation
| Value | Count | Frequency (%) |
| [ | 13 | |
| ( | 3 | 18.8% |
Lowercase Letter
| Value | Count | Frequency (%) |
| a | 1 | |
| r | 1 |
Dash Punctuation
| Value | Count | Frequency (%) |
| - | 56 |
Modifier Symbol
| Value | Count | Frequency (%) |
| ` | 4 |
Math Symbol
| Value | Count | Frequency (%) |
| + | 3 |
Currency Symbol
| Value | Count | Frequency (%) |
| $ | 3 |
Space Separator
| Value | Count | Frequency (%) |
| 1 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Common | 4388662 | |
| Latin | 588475 | 11.8% |
Most frequent character per script
Common
| Value | Count | Frequency (%) |
| 0 | 627856 | |
| 3 | 547204 | |
| 1 | 541416 | |
| 2 | 518223 | |
| 7 | 400327 | |
| 4 | 387040 | |
| 9 | 368541 | |
| 5 | 342471 | |
| 8 | 329250 | |
| 6 | 326242 | |
| Other values (12) | 92 | < 0.1% |
Latin
| Value | Count | Frequency (%) |
| X | 588472 | |
| M | 1 | < 0.1% |
| a | 1 | < 0.1% |
| r | 1 | < 0.1% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 4977137 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 0 | 627856 | |
| X | 588472 | |
| 3 | 547204 | |
| 1 | 541416 | |
| 2 | 518223 | |
| 7 | 400327 | |
| 4 | 387040 | |
| 9 | 368541 | |
| 5 | 342471 | |
| 8 | 329250 | |
| Other values (16) | 326337 |
Tags
Categorical
| Distinct | 3 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 883422 |
| Missing (%) | 86.2% |
| Memory size | 7.8 MiB |
| Older American | |
|---|---|
| Servicemember | |
| Older American, Servicemember |
Length
| Max length | 29 |
|---|---|
| Median length | 14 |
| Mean length | 14.75161 |
| Min length | 13 |
Characters and Unicode
| Total characters | 2088651 |
|---|---|
| Distinct characters | 16 |
| Distinct categories | 4 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Older American |
|---|---|
| 2nd row | Older American |
| 3rd row | Older American |
| 4th row | Servicemember |
| 5th row | Servicemember |
Common Values
| Value | Count | Frequency (%) |
| Older American | 68727 | 6.7% |
| Servicemember | 61656 | 6.0% |
| Older American, Servicemember | 11205 | 1.1% |
| (Missing) | 883422 |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| older | 79932 | |
| american | 79932 | |
| servicemember | 72861 |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 451308 | |
| r | 305586 | |
| m | 225654 | |
| i | 152793 | 7.3% |
| c | 152793 | 7.3% |
| 91137 | 4.4% | |
| O | 79932 | 3.8% |
| l | 79932 | 3.8% |
| d | 79932 | 3.8% |
| A | 79932 | 3.8% |
| Other values (6) | 389652 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 1753584 | |
| Uppercase Letter | 232725 | 11.1% |
| Space Separator | 91137 | 4.4% |
| Other Punctuation | 11205 | 0.5% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| e | 451308 | |
| r | 305586 | |
| m | 225654 | |
| i | 152793 | 8.7% |
| c | 152793 | 8.7% |
| l | 79932 | 4.6% |
| d | 79932 | 4.6% |
| a | 79932 | 4.6% |
| n | 79932 | 4.6% |
| v | 72861 | 4.2% |
Uppercase Letter
| Value | Count | Frequency (%) |
| O | 79932 | |
| A | 79932 | |
| S | 72861 |
Space Separator
| Value | Count | Frequency (%) |
| 91137 |
Other Punctuation
| Value | Count | Frequency (%) |
| , | 11205 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 1986309 | |
| Common | 102342 | 4.9% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| e | 451308 | |
| r | 305586 | |
| m | 225654 | |
| i | 152793 | 7.7% |
| c | 152793 | 7.7% |
| O | 79932 | 4.0% |
| l | 79932 | 4.0% |
| d | 79932 | 4.0% |
| A | 79932 | 4.0% |
| a | 79932 | 4.0% |
| Other values (4) | 298515 |
Common
| Value | Count | Frequency (%) |
| 91137 | ||
| , | 11205 | 10.9% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 2088651 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| e | 451308 | |
| r | 305586 | |
| m | 225654 | |
| i | 152793 | 7.3% |
| c | 152793 | 7.3% |
| 91137 | 4.4% | |
| O | 79932 | 3.8% |
| l | 79932 | 3.8% |
| d | 79932 | 3.8% |
| A | 79932 | 3.8% |
| Other values (6) | 389652 |
Consumer consent provided?
Categorical
HIGH CORRELATION  MISSING 
| Distinct | 4 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 533099 |
| Missing (%) | 52.0% |
| Memory size | 7.8 MiB |
| Consent provided | |
|---|---|
| Consent not provided | |
| Other | 12605 |
| Consent withdrawn | 989 |
Length
| Max length | 20 |
|---|---|
| Median length | 16 |
| Mean length | 17.350541 |
| Min length | 5 |
Characters and Unicode
| Total characters | 8534922 |
|---|---|
| Distinct characters | 16 |
| Distinct categories | 3 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Consent provided |
|---|---|
| 2nd row | Consent provided |
| 3rd row | Consent not provided |
| 4th row | Consent provided |
| 5th row | Consent provided |
Common Values
| Value | Count | Frequency (%) |
| Consent provided | 277814 | |
| Consent not provided | 200503 | 19.6% |
| Other | 12605 | 1.2% |
| Consent withdrawn | 989 | 0.1% |
| (Missing) | 533099 |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| consent | 479306 | |
| provided | 478317 | |
| not | 200503 | |
| other | 12605 | 1.1% |
| withdrawn | 989 | 0.1% |
Most occurring characters
| Value | Count | Frequency (%) |
| n | 1160104 | |
| o | 1158126 | |
| e | 970228 | |
| d | 957623 | |
| t | 693403 | |
| 679809 | ||
| r | 491911 | |
| C | 479306 | |
| s | 479306 | |
| i | 479306 | |
| Other values (6) | 985800 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 7363202 | |
| Space Separator | 679809 | 8.0% |
| Uppercase Letter | 491911 | 5.8% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| n | 1160104 | |
| o | 1158126 | |
| e | 970228 | |
| d | 957623 | |
| t | 693403 | |
| r | 491911 | |
| s | 479306 | |
| i | 479306 | |
| p | 478317 | |
| v | 478317 | |
| Other values (3) | 16561 | 0.2% |
Uppercase Letter
| Value | Count | Frequency (%) |
| C | 479306 | |
| O | 12605 | 2.6% |
Space Separator
| Value | Count | Frequency (%) |
| 679809 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 7855113 | |
| Common | 679809 | 8.0% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| n | 1160104 | |
| o | 1158126 | |
| e | 970228 | |
| d | 957623 | |
| t | 693403 | |
| r | 491911 | |
| C | 479306 | |
| s | 479306 | |
| i | 479306 | |
| p | 478317 | |
| Other values (5) | 507483 |
Common
| Value | Count | Frequency (%) |
| 679809 |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 8534922 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| n | 1160104 | |
| o | 1158126 | |
| e | 970228 | |
| d | 957623 | |
| t | 693403 | |
| 679809 | ||
| r | 491911 | |
| C | 479306 | |
| s | 479306 | |
| i | 479306 | |
| Other values (6) | 985800 |
Submitted via
Categorical
| Distinct | 6 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 7.8 MiB |
| Web | |
|---|---|
| Referral | |
| Phone | 63506 |
| Postal mail | 59430 |
| Fax | 15300 |
Length
| Max length | 11 |
|---|---|
| Median length | 3 |
| Mean length | 4.3276524 |
| Min length | 3 |
Characters and Unicode
| Total characters | 4435887 |
|---|---|
| Distinct characters | 20 |
| Distinct categories | 3 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Referral |
|---|---|
| 2nd row | Web |
| 3rd row | Web |
| 4th row | Web |
| 5th row | Web |
Common Values
| Value | Count | Frequency (%) |
| Web | 734874 | |
| Referral | 151535 | 14.8% |
| Phone | 63506 | 6.2% |
| Postal mail | 59430 | 5.8% |
| Fax | 15300 | 1.5% |
| 365 | < 0.1% |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| web | 734874 | |
| referral | 151535 | 14.0% |
| phone | 63506 | 5.9% |
| postal | 59430 | 5.5% |
| 59430 | 5.5% | |
| fax | 15300 | 1.4% |
| 365 | < 0.1% |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 1101450 | |
| W | 734874 | |
| b | 734874 | |
| r | 303070 | 6.8% |
| a | 286060 | 6.4% |
| l | 270760 | 6.1% |
| R | 151535 | 3.4% |
| f | 151535 | 3.4% |
| o | 122936 | 2.8% |
| P | 122936 | 2.8% |
| Other values (10) | 455857 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 3351447 | |
| Uppercase Letter | 1025010 | 23.1% |
| Space Separator | 59430 | 1.3% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| e | 1101450 | |
| b | 734874 | |
| r | 303070 | 9.0% |
| a | 286060 | 8.5% |
| l | 270760 | 8.1% |
| f | 151535 | 4.5% |
| o | 122936 | 3.7% |
| h | 63506 | 1.9% |
| n | 63506 | 1.9% |
| m | 59795 | 1.8% |
| Other values (4) | 193955 | 5.8% |
Uppercase Letter
| Value | Count | Frequency (%) |
| W | 734874 | |
| R | 151535 | 14.8% |
| P | 122936 | 12.0% |
| F | 15300 | 1.5% |
| E | 365 | < 0.1% |
Space Separator
| Value | Count | Frequency (%) |
| 59430 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 4376457 | |
| Common | 59430 | 1.3% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| e | 1101450 | |
| W | 734874 | |
| b | 734874 | |
| r | 303070 | 6.9% |
| a | 286060 | 6.5% |
| l | 270760 | 6.2% |
| R | 151535 | 3.5% |
| f | 151535 | 3.5% |
| o | 122936 | 2.8% |
| P | 122936 | 2.8% |
| Other values (9) | 396427 | 9.1% |
Common
| Value | Count | Frequency (%) |
| 59430 |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 4435887 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| e | 1101450 | |
| W | 734874 | |
| b | 734874 | |
| r | 303070 | 6.8% |
| a | 286060 | 6.4% |
| l | 270760 | 6.1% |
| R | 151535 | 3.4% |
| f | 151535 | 3.4% |
| o | 122936 | 2.8% |
| P | 122936 | 2.8% |
| Other values (10) | 455857 |
Date Sent to Company
Categorical
| Distinct | 2292 |
|---|---|
| Distinct (%) | 0.2% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 7.8 MiB |
| 09-08-2017 | 3387 |
|---|---|
| 09-09-2017 | 2656 |
| 01/19/2017 | 1613 |
| 09/13/2017 | 1535 |
| 01/20/2017 | 1467 |
| Other values (2287) |
Length
| Max length | 10 |
|---|---|
| Median length | 10 |
| Mean length | 10 |
| Min length | 10 |
Characters and Unicode
| Total characters | 10250100 |
|---|---|
| Distinct characters | 12 |
| Distinct categories | 3 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 8 ? |
|---|---|
| Unique (%) | < 0.1% |
Sample
| 1st row | 03/17/2014 |
|---|---|
| 2nd row | 10-05-2016 |
| 3rd row | 10/20/2016 |
| 4th row | 06-10-2014 |
| 5th row | 09/13/2014 |
Common Values
| Value | Count | Frequency (%) |
| 09-08-2017 | 3387 | 0.3% |
| 09-09-2017 | 2656 | 0.3% |
| 01/19/2017 | 1613 | 0.2% |
| 09/13/2017 | 1535 | 0.1% |
| 01/20/2017 | 1467 | 0.1% |
| 09/14/2017 | 1264 | 0.1% |
| 01/24/2017 | 1235 | 0.1% |
| 04-10-2018 | 1205 | 0.1% |
| 01/25/2017 | 1148 | 0.1% |
| 04-11-2018 | 1143 | 0.1% |
| Other values (2282) | 1008357 |
Length
| Value | Count | Frequency (%) |
| 09-08-2017 | 3387 | 0.3% |
| 09-09-2017 | 2656 | 0.3% |
| 01/19/2017 | 1613 | 0.2% |
| 09/13/2017 | 1535 | 0.1% |
| 01/20/2017 | 1467 | 0.1% |
| 09/14/2017 | 1264 | 0.1% |
| 01/24/2017 | 1235 | 0.1% |
| 04-10-2018 | 1205 | 0.1% |
| 01/25/2017 | 1148 | 0.1% |
| 04-11-2018 | 1143 | 0.1% |
| Other values (2282) | 1008357 |
Most occurring characters
| Value | Count | Frequency (%) |
| 0 | 2301429 | |
| 1 | 1892539 | |
| 2 | 1695246 | |
| / | 1234084 | |
| - | 815936 | 8.0% |
| 7 | 425544 | 4.2% |
| 6 | 371280 | 3.6% |
| 3 | 363862 | 3.5% |
| 4 | 343633 | 3.4% |
| 5 | 342655 | 3.3% |
| Other values (2) | 463892 | 4.5% |
Most occurring categories
| Value | Count | Frequency (%) |
| Decimal Number | 8200080 | |
| Other Punctuation | 1234084 | 12.0% |
| Dash Punctuation | 815936 | 8.0% |
Most frequent character per category
Decimal Number
| Value | Count | Frequency (%) |
| 0 | 2301429 | |
| 1 | 1892539 | |
| 2 | 1695246 | |
| 7 | 425544 | 5.2% |
| 6 | 371280 | 4.5% |
| 3 | 363862 | 4.4% |
| 4 | 343633 | 4.2% |
| 5 | 342655 | 4.2% |
| 8 | 273368 | 3.3% |
| 9 | 190524 | 2.3% |
Other Punctuation
| Value | Count | Frequency (%) |
| / | 1234084 |
Dash Punctuation
| Value | Count | Frequency (%) |
| - | 815936 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Common | 10250100 |
Most frequent character per script
Common
| Value | Count | Frequency (%) |
| 0 | 2301429 | |
| 1 | 1892539 | |
| 2 | 1695246 | |
| / | 1234084 | |
| - | 815936 | 8.0% |
| 7 | 425544 | 4.2% |
| 6 | 371280 | 3.6% |
| 3 | 363862 | 3.5% |
| 4 | 343633 | 3.4% |
| 5 | 342655 | 3.3% |
| Other values (2) | 463892 | 4.5% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 10250100 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 0 | 2301429 | |
| 1 | 1892539 | |
| 2 | 1695246 | |
| / | 1234084 | |
| - | 815936 | 8.0% |
| 7 | 425544 | 4.2% |
| 6 | 371280 | 3.6% |
| 3 | 363862 | 3.5% |
| 4 | 343633 | 3.4% |
| 5 | 342655 | 3.3% |
| Other values (2) | 463892 | 4.5% |
Company Response to Consumer
Categorical
| Distinct | 8 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 3 |
| Missing (%) | < 0.1% |
| Memory size | 7.8 MiB |
| Closed with explanation | |
|---|---|
| Closed with non-monetary relief | |
| Closed with monetary relief | 62358 |
| Closed without relief | 17868 |
| Closed | 17611 |
| Other values (3) | 16756 |
Length
| Max length | 31 |
|---|---|
| Median length | 23 |
| Mean length | 23.751077 |
| Min length | 6 |
Characters and Unicode
| Total characters | 24345020 |
|---|---|
| Distinct characters | 24 |
| Distinct categories | 4 ? |
| Distinct scripts | 2 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Closed with explanation |
|---|---|
| 2nd row | Closed with explanation |
| 3rd row | Closed with explanation |
| 4th row | Closed with explanation |
| 5th row | Closed with explanation |
Common Values
| Value | Count | Frequency (%) |
| Closed with explanation | 786749 | |
| Closed with non-monetary relief | 123665 | 12.1% |
| Closed with monetary relief | 62358 | 6.1% |
| Closed without relief | 17868 | 1.7% |
| Closed | 17611 | 1.7% |
| In progress | 6423 | 0.6% |
| Closed with relief | 5304 | 0.5% |
| Untimely response | 5029 | 0.5% |
| (Missing) | 3 | < 0.1% |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| closed | 1013555 | |
| with | 978076 | |
| explanation | 786749 | |
| relief | 209195 | 6.5% |
| non-monetary | 123665 | 3.8% |
| monetary | 62358 | 1.9% |
| without | 17868 | 0.6% |
| in | 6423 | 0.2% |
| progress | 6423 | 0.2% |
| untimely | 5029 | 0.2% |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 2426227 | |
| 2189363 | 9.0% | |
| o | 2139312 | 8.8% |
| n | 2023332 | 8.3% |
| l | 2014528 | 8.3% |
| i | 1996917 | 8.2% |
| t | 1991613 | 8.2% |
| a | 1759521 | 7.2% |
| s | 1036459 | 4.3% |
| C | 1013555 | 4.2% |
| Other values (14) | 5754193 |
Most occurring categories
| Value | Count | Frequency (%) |
| Lowercase Letter | 21006985 | |
| Space Separator | 2189363 | 9.0% |
| Uppercase Letter | 1025007 | 4.2% |
| Dash Punctuation | 123665 | 0.5% |
Most frequent character per category
Lowercase Letter
| Value | Count | Frequency (%) |
| e | 2426227 | |
| o | 2139312 | |
| n | 2023332 | |
| l | 2014528 | |
| i | 1996917 | |
| t | 1991613 | |
| a | 1759521 | |
| s | 1036459 | 4.9% |
| d | 1013555 | 4.8% |
| w | 995944 | 4.7% |
| Other values (9) | 3609577 |
Uppercase Letter
| Value | Count | Frequency (%) |
| C | 1013555 | |
| I | 6423 | 0.6% |
| U | 5029 | 0.5% |
Space Separator
| Value | Count | Frequency (%) |
| 2189363 |
Dash Punctuation
| Value | Count | Frequency (%) |
| - | 123665 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Latin | 22031992 | |
| Common | 2313028 | 9.5% |
Most frequent character per script
Latin
| Value | Count | Frequency (%) |
| e | 2426227 | |
| o | 2139312 | |
| n | 2023332 | |
| l | 2014528 | |
| i | 1996917 | |
| t | 1991613 | |
| a | 1759521 | 8.0% |
| s | 1036459 | 4.7% |
| C | 1013555 | 4.6% |
| d | 1013555 | 4.6% |
| Other values (12) | 4616973 |
Common
| Value | Count | Frequency (%) |
| 2189363 | ||
| - | 123665 | 5.3% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 24345020 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| e | 2426227 | |
| 2189363 | 9.0% | |
| o | 2139312 | 8.8% |
| n | 2023332 | 8.3% |
| l | 2014528 | 8.3% |
| i | 1996917 | 8.2% |
| t | 1991613 | 8.2% |
| a | 1759521 | 7.2% |
| s | 1036459 | 4.3% |
| C | 1013555 | 4.2% |
| Other values (14) | 5754193 |
Timely response?
Boolean
| Distinct | 2 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1001.1 KiB |
| True | |
|---|---|
| False | 27771 |
| Value | Count | Frequency (%) |
| True | 997239 | |
| False | 27771 | 2.7% |
Consumer disputed?
Boolean
| Distinct | 2 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 256456 |
| Missing (%) | 25.0% |
| Memory size | 2.0 MiB |
| False | |
|---|---|
| True | |
| (Missing) |
| Value | Count | Frequency (%) |
| False | 620176 | |
| True | 148378 | 14.5% |
| (Missing) | 256456 |
Complaint ID
Real number (ℝ)
| Distinct | 1025010 |
|---|---|
| Distinct (%) | 100.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 1646972.5 |
| Minimum | 1 |
|---|---|
| Maximum | 2893554 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 7.8 MiB |
Quantile statistics
| Minimum | 1 |
|---|---|
| 5-th percentile | 148604.9 |
| Q1 | 901395.25 |
| median | 1747510.5 |
| Q3 | 2464602.8 |
| 95-th percentile | 2814900.1 |
| Maximum | 2893554 |
| Range | 2893553 |
| Interquartile range (IQR) | 1563207.5 |
Descriptive statistics
| Standard deviation | 873386.73 |
|---|---|
| Coefficient of variation (CV) | 0.53029831 |
| Kurtosis | -1.2011559 |
| Mean | 1646972.5 |
| Median Absolute Deviation (MAD) | 756103.5 |
| Skewness | -0.26976191 |
| Sum | 1.6881633 × 1012 |
| Variance | 7.6280439 × 1011 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 759217 | 1 | < 0.1% |
| 165317 | 1 | < 0.1% |
| 2278830 | 1 | < 0.1% |
| 2095989 | 1 | < 0.1% |
| 1397098 | 1 | < 0.1% |
| 1535381 | 1 | < 0.1% |
| 1284423 | 1 | < 0.1% |
| 665918 | 1 | < 0.1% |
| 380536 | 1 | < 0.1% |
| 1186785 | 1 | < 0.1% |
| Other values (1025000) | 1025000 |
| Value | Count | Frequency (%) |
| 1 | 1 | |
| 5 | 1 | |
| 7 | 1 | |
| 16 | 1 | |
| 20 | 1 | |
| 22 | 1 | |
| 24 | 1 | |
| 26 | 1 | |
| 27 | 1 | |
| 36 | 1 |
| Value | Count | Frequency (%) |
| 2893554 | 1 | |
| 2893480 | 1 | |
| 2893449 | 1 | |
| 2893438 | 1 | |
| 2893330 | 1 | |
| 2893320 | 1 | |
| 2893311 | 1 | |
| 2893281 | 1 | |
| 2893246 | 1 | |
| 2893171 | 1 |
Unnamed: 18
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 1025010 |
|---|---|
| Missing (%) | 100.0% |
| Memory size | 7.8 MiB |
| Complaint ID | Product | Sub-product | Company Public Response | State | Tags | Consumer consent provided? | Submitted via | Company Response to Consumer | Timely response? | Consumer disputed? | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Complaint ID | 1.000 | 0.272 | 0.313 | 0.273 | 0.034 | 0.224 | 0.039 | 0.122 | 0.206 | 0.046 | 0.059 |
| Product | 0.272 | 1.000 | 0.863 | 0.221 | 0.048 | 0.271 | 0.121 | 0.168 | 0.181 | 0.139 | 0.067 |
| Sub-product | 0.313 | 0.863 | 1.000 | 0.237 | 0.034 | 0.320 | 0.119 | 0.285 | 0.175 | 0.151 | 0.080 |
| Company Public Response | 0.273 | 0.221 | 0.237 | 1.000 | 0.029 | 0.143 | 0.033 | 0.040 | 0.109 | 0.087 | 0.071 |
| State | 0.034 | 0.048 | 0.034 | 0.029 | 1.000 | 0.148 | 0.033 | 0.056 | 0.027 | 0.022 | 0.027 |
| Tags | 0.224 | 0.271 | 0.320 | 0.143 | 0.148 | 1.000 | 0.058 | 0.144 | 0.074 | 0.029 | 0.004 |
| Consumer consent provided? | 0.039 | 0.121 | 0.119 | 0.033 | 0.033 | 0.058 | 1.000 | 1.000 | 0.072 | 0.015 | 0.053 |
| Submitted via | 0.122 | 0.168 | 0.285 | 0.040 | 0.056 | 0.144 | 1.000 | 1.000 | 0.064 | 0.024 | 0.068 |
| Company Response to Consumer | 0.206 | 0.181 | 0.175 | 0.109 | 0.027 | 0.074 | 0.072 | 0.064 | 1.000 | 0.426 | 0.109 |
| Timely response? | 0.046 | 0.139 | 0.151 | 0.087 | 0.022 | 0.029 | 0.015 | 0.024 | 0.426 | 1.000 | 0.032 |
| Consumer disputed? | 0.059 | 0.067 | 0.080 | 0.071 | 0.027 | 0.004 | 0.053 | 0.068 | 0.109 | 0.032 | 1.000 |
| Date received | Product | Sub-product | Issue | Sub-issue | Consumer Complaint | Company Public Response | Company | State | ZIP code | Tags | Consumer consent provided? | Submitted via | Date Sent to Company | Company Response to Consumer | Timely response? | Consumer disputed? | Complaint ID | Unnamed: 18 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0 | 2014-03-12 | Mortgage | Other mortgage | Loan modification,collection,foreclosure | NaN | NaN | NaN | M&T BANK CORPORATION | MI | 48382 | NaN | NaN | Referral | 03/17/2014 | Closed with explanation | Yes | No | 759217 | NaN |
| 1 | 2016-10-01 | Credit reporting | NaN | Incorrect information on credit report | Account status | I have outdated information on my credit report that I have previously disputed that has yet to be removed this information is more then seven years old and does not meet credit reporting requirements | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | AL | 352XX | NaN | Consent provided | Web | 10-05-2016 | Closed with explanation | Yes | No | 2141773 | NaN |
| 2 | 2016-10-17 | Consumer Loan | Vehicle loan | Managing the loan or lease | NaN | I purchased a new car on XXXX XXXX. The car dealer called Citizens Bank to get a 10 day payoff on my loan, good till XXXX XXXX. The dealer sent the check the next day. When I balanced my checkbook on XXXX XXXX. I noticed that Citizens bank had taken the automatic payment out of my checking account at XXXX XXXX XXXX Bank. I called Citizens and they stated that they did not close the loan until XXXX XXXX. ( stating that they did not receive the check until XXXX. XXXX. ). I told them that I did not believe that the check took that long to arrive. XXXX told me a check was issued to me for the amount overpaid, they deducted additional interest. Today ( XXXX XXXX, ) I called Citizens Bank again and talked to a supervisor named XXXX, because on XXXX XXXX. I received a letter that the loan had been paid in full ( dated XXXX, XXXX ) but no refund check was included. XXXX stated that they hold any over payment for 10 business days after the loan was satisfied and that my check would be mailed out on Wed. the XX/XX/XXXX.. I questioned her about the delay in posting the dealer payment and she first stated that sometimes it takes 3 or 4 business days to post, then she said they did not receive the check till XXXX XXXX I again told her that I did not believe this and asked where is my money. She then stated that they hold the over payment for 10 business days. I asked her why, and she simply said that is their policy. I asked her if I would receive interest on my money and she stated no. I believe that Citizens bank is deliberately delaying the posting of payment and the return of consumer 's money to make additional interest for the bank. If this is not illegal it should be, it does hurt the consumer and is not ethical. My amount of money lost is minimal but if they are doing this on thousands of car loans a month, then the additional interest earned for them could be staggering. I still have another car loan from Citizens Bank and I am afraid when I trade that car in another year I will run into the same problem again. | NaN | CITIZENS FINANCIAL GROUP, INC. | PA | 177XX | Older American | Consent provided | Web | 10/20/2016 | Closed with explanation | Yes | No | 2163100 | NaN |
| 3 | 2014-06-08 | Credit card | NaN | Bankruptcy | NaN | NaN | NaN | AMERICAN EXPRESS COMPANY | ID | 83854 | Older American | NaN | Web | 06-10-2014 | Closed with explanation | Yes | Yes | 885638 | NaN |
| 4 | 2014-09-13 | Debt collection | Credit card | Communication tactics | Frequent or repeated calls | NaN | NaN | CITIBANK, N.A. | VA | 23233 | NaN | NaN | Web | 09/13/2014 | Closed with explanation | Yes | Yes | 1027760 | NaN |
| 5 | 2013-11-13 | Mortgage | Conventional adjustable mortgage (ARM) | Loan servicing, payments, escrow account | NaN | NaN | NaN | U.S. BANCORP | MN | 48322 | NaN | NaN | Phone | 11/20/2013 | Closed with monetary relief | Yes | No | 596562 | NaN |
| 6 | 2015-06-16 | Debt collection | Medical | Improper contact or sharing of info | Contacted employer after asked not to | NaN | Company believes it acted appropriately as authorized by contract or law | California Accounts Service | CA | 92111 | NaN | Consent not provided | Web | 06/19/2015 | Closed with explanation | Yes | No | 1422680 | NaN |
| 7 | 2015-06-15 | Credit reporting | NaN | Credit reporting company's investigation | Inadequate help over the phone | An account on my credit report has a mistaken date. I mailed in a debt validation letter to allow XXXX to correct the information. I received a letter in the mail, stating that Experian received my correspondence and found it to be " suspicious '' and that " I did n't write it ''. Experian 's letter is worded to imply that I am incapable of writing my own letter. I was deeply offended by this implication. \nI called Experian to figure out why my letter was so suspicious. I spoke to a representative who was incredibly unhelpful, She did not effectively answer any questions I asked of her, and she kept ignoring what I was saying regarding the offensive letter and my dispute process. I feel the representative did what she wanted to do, and I am not satisfied. It is STILL not clear to me why I received this letter. I typed this letter, I signed this letter, and I paid to mail this letter, yet Experian willfully disregarded my lawful request. \nI am disgusted with this entire situation, and I would like for my dispute to be handled appropriately, and I would like for an Experian representative to contact me and give me a real explanation for this letter. | Company chooses not to provide a public response | Experian Information Solutions Inc. | VA | 224XX | NaN | Consent provided | Web | 06/15/2015 | Closed with explanation | Yes | No | 1420702 | NaN |
| 8 | 2015-11-13 | Mortgage | Other mortgage | Loan modification,collection,foreclosure | NaN | NaN | Company believes it acted appropriately as authorized by contract or law | Aldridge Pite, LLP | CA | 93101 | NaN | NaN | Referral | 12-10-2015 | Closed with explanation | Yes | Yes | 1654890 | NaN |
| 9 | 2014-10-21 | Mortgage | Conventional fixed mortgage | Loan modification,collection,foreclosure | NaN | NaN | NaN | OCWEN LOAN SERVICING LLC | FL | 32714 | Older American | NaN | Web | 10/21/2014 | Closed with explanation | Yes | No | 1079567 | NaN |
| Date received | Product | Sub-product | Issue | Sub-issue | Consumer Complaint | Company Public Response | Company | State | ZIP code | Tags | Consumer consent provided? | Submitted via | Date Sent to Company | Company Response to Consumer | Timely response? | Consumer disputed? | Complaint ID | Unnamed: 18 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1025000 | 2015-09-17 | Credit card | NaN | Rewards | NaN | Barclay closed my Barclay XXXX MasterCard account XX/XX/XXXX, and sent a letter indicating the following : " We have recently conducted a review of our accounts. Following this review, we regret to advise you that we are unable to maintain an account with you because of your history of account usage. Your account has been closed in accordance with the terms and conditions of the Cardmember Agreement that governs your account. '' This sudden closure of my account came as a surprise to me and I am very upset as I had XXXX Barclay Arrival points ( worth approximately {$2900.00} in travel expenses ) in this account that I can no longer access because the account is now closed. It is truly disheartening to have worked so hard to earn those points, only to lose them in such a shocking and abrupt manner. I have been a Barclay 's credit card customer XX/XX/XXXX, and I am disappointed with the manner in which they have closed my account. My expectation is that Barclay should have at least notified me about what I had been doing that was unsatisfactory, so that I could have taken the necessary actions to avoid being closed. Instead they closed my account without any warning. | Company chooses not to provide a public response | BARCLAYS BANK DELAWARE | IN | 461XX | NaN | Consent provided | Web | 09/17/2015 | Closed with monetary relief | Yes | No | 1568426 | NaN |
| 1025001 | 2014-02-11 | Credit card | NaN | Identity theft / Fraud / Embezzlement | NaN | NaN | NaN | CAPITAL ONE FINANCIAL CORPORATION | WV | 25504 | Older American | NaN | Web | 02-11-2014 | Closed with monetary relief | Yes | No | 710260 | NaN |
| 1025002 | 2016-11-09 | Debt collection | Medical | False statements or representation | Attempted to collect wrong amount | Our son was taken to XXXX XXXX XXXX XXXX XXXX XXXX on XXXX XXXX, 2012 as an ER visit. We had insurance through XXXX XXXX at the time and the hospital failed to submit the claim to our insurance company, and has been asking us to pay out of pocket for the services even though the services were covered under our insurance. XXXX says they submitted a claim for {$1200.00} to the insurance company, and when I asked XXXX to explain to me why it was denied, they could n't provide a reason other than simply saying that it " was n't paid '' ; I believe it " was n't paid '' because it was never sent out not to mention that XXXX has no record of this claim amount for XXXX 2012 for our son. \n\nMy husband I followed up numerous times with the hospital asking them to resubmit the appropriate paperwork to the insurance and they never sent the claim to the insurance, even though they reassured us they had. We tried everything possible to get the XXXX parties connected and appropriate documents sent over, but we are the middle men. I spoke with XXXX at XXXX today, and she confirmed that the only claim they received for our son for services in XXXX 2012 was a claim totaling {$670.00}, of which we were responsible for {$250.00} ( {$220.00} deductible amt + {$30.00} co-pay ). XXXX does not show any claim for {$1200.00} ; therefore it was never sent/received. | Company believes complaint caused principally by actions of third party outside the control or direction of the company | R & B Corporation of Virginia | NJ | 077XX | NaN | Consent provided | Web | 11-09-2016 | Closed with explanation | Yes | No | 2201681 | NaN |
| 1025003 | 2016-01-22 | Bank account or service | Checking account | Deposits and withdrawals | NaN | On XXXX/XXXX/13, without my authorization, Bank of America withdrew {$29000.00} from my personal account to charge off my company credit card ( XXXX - Bank of America ). My corporation had a separate bank account and a Business card account with Bank of America not linked with my personal account. | Company chooses not to provide a public response | BANK OF AMERICA, NATIONAL ASSOCIATION | FL | 347XX | NaN | Consent provided | Web | 01/22/2016 | Closed with monetary relief | Yes | No | 1753439 | NaN |
| 1025004 | 2017-01-26 | Debt collection | Other (i.e. phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | NaN | NaN | North Shore Agency, LLC | OR | 97355 | NaN | NaN | Referral | 01/31/2017 | Closed with explanation | Yes | No | 2313821 | NaN |
| 1025005 | 2017-04-10 | Debt collection | Credit card | Cont'd attempts collect debt not owed | Debt is not mine | NaN | Company has responded to the consumer and the CFPB and chooses not to provide a public response | PENTAGON FEDERAL CREDIT UNION | TX | 77802 | NaN | NaN | Referral | 04-11-2017 | Closed with explanation | Yes | No | 2428130 | NaN |
| 1025006 | 2017-02-07 | Debt collection | Other (i.e. phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | I had an account with XXXX in XX/XX/XXXX this was previously disputed for XXXX $ $ because at & t sold their towers in the area of my employer so my father and I whom both work here could not receive any phone calls while in our job, XXXX agreed and deleted it from our credit report. Now they 're saying I owe a combined about of XXXX sounds like XXXX is trying to combine the XXXX XXXX my father and I owed for termination onto my report only. | Company believes it acted appropriately as authorized by contract or law | ERC | NY | 115XX | Servicemember | Consent provided | Web | 02-07-2017 | Closed | Yes | No | 2331270 | NaN |
| 1025007 | 2017-01-04 | Mortgage | Conventional fixed mortgage | Application, originator, mortgage broker | NaN | I was contacted on XX/XX/XXXX email by XXXX from Caliber Home Loans to refinance my current loan with them. I replied on XX/XX/XXXX he gave me an acceptable estimate for refinancing my condo which was already mortgaged with Caliber. XXXX then proceeded to try to get me to refinance my primary home. He presented another favorable quote so I proceeded. We started the process and got both appraisals done and I provided all of the requested documents. The appraisals came back lower than the estimates so XXXX reworked the estimates and I approved and we moved on. This all happened before XXXX. I got a call from my first loan processor XXXX on XX/XX/XXXX herself and stating she was beginning the next phase of my loans. I have never heard another word from XXXX. I began trying to get a status of my loans on XX/XX/XXXX to allow extra time for the holidays. I called and emailed both XX/XX/XXXX and XX/XX/XXXX. Neither of them EVER replied or returned my phone calls. I tried emailing and calling multiple times every day. I called their main number but they were useless. I tried logging onto my account to check the status of my loans but I could n't even access my account because of some IT problem they were having. I finally got someone on the XXXX number to give me someone else 's number. So I started calling XXXX who was supposedly XXXX boss but he never called me back either. On XX/XX/XXXX I got a call back from XXXX and he has been the most responsive but he has gone silent since the holidays. I was then assigned a new loan processor XX/XX/XXXX who basically started all over. I was told my new loan details after the appraisals came back lower were never entered into their system even though I had signed the new loans before XXXX. XXXX sent new estimates and my closing costs were higher even though I was borrowing less. XXXX said it was because my properties were entered as something other than condos and the condo closing costs are higher. He also refused to reimburse me for the appraisals. He said I would get " credit for paying '' them at closing but I would not get reimbursed as XXXX had told me. He also is not honoring the lender credit I was given. I had locked in my interest rates which expired on XX/XX/2017. Supposedly Caliber extended the rate lock until XX/XX/XXXX but I have only received an email about the rate lock. I have not seen any official documentation. Late last week XXXX said there is a problem with the HOA on my primary property because of pending litigation but that it could still be handled and I could close on both properties if the right departments from Caliber was involved. I have not heard a word from XXXX since and the only communication I received at all was from XXXX 's boss yesterday in an informal email about my rate lock extension. \nI know this is a lengthy story but here are my complaints : 1. Deceitful marketing practices. I am confident XXXX intentionally entered my properties into their system as something other than condos to make the deals more attractive in order to get me to refinance. The reason I am confident is because they already hold the loan on one of my properties. \n2. Not honoring the agreement of reimbursing me for the appraisals and not giving me the lender credit as promised. \n3. The total and complete lack of professionalism in their lack of communication with their customer, me. This is the absolute worst experience I have ever had with any institution wanting my business for anything. | NaN | Caliber Home Loans, Inc. | FL | 336XX | NaN | Consent provided | Web | 01-04-2017 | Closed with explanation | Yes | No | 2274241 | NaN |
| 1025008 | 2015-09-28 | Debt collection | Non-federal student loan | Disclosure verification of debt | Not given enough info to verify debt | NaN | Company chooses not to provide a public response | Progressive Financial Services, Inc. | OH | 44017 | NaN | NaN | Postal mail | 09/30/2015 | Closed with explanation | Yes | No | 1582525 | NaN |
| 1025009 | 2016-08-19 | Debt collection | Payday loan | Cont'd attempts collect debt not owed | Debt is not mine | I had a debit that was included in my chapter XXXX BK, almost two years letter this item showed on my credit reports under collection status for Midwest Recovery Systems. This dropped my credit score XXXX points. I called them and they said their client had n't informed them that it was included in BK, but the damage had already been done. It took them 30 days to remove this incorrectly put item on my credit reports. Its still showing up on my XXXX. I thought this was against the law for them to do that since I am protected by BK laws. They should be fined for this. I should sue. | Company believes it acted appropriately as authorized by contract or law | Midwest Recovery Systems | FL | 336XX | NaN | Consent provided | Web | 08/19/2016 | Closed with explanation | Yes | Yes | 2073214 | NaN |